South Africa Boosts Border Tech Leadership with WCO Backing

South Africa Boosts Border Tech Leadership with WCO Backing

The World Customs Organization (WCO) conducted a leadership and management development workshop for the South African Revenue Service (SARS) executive team. The workshop aimed to enhance teamwork and individual leadership skills, enabling them to address key challenges and effectively implement trade facilitation reforms. Focusing on personal communication, team trust, and organizational strategic management, the workshop facilitated the development of tailored action plans. These plans support the SARS leadership model and the construction of 'Smart Borders,' ultimately striving for a more efficient and secure trading environment.

01/05/2026 Customs Knowledge
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Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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Egyptian Customs Boosts Leadership Skills Via WCO Partnership

Egyptian Customs Boosts Leadership Skills Via WCO Partnership

The World Customs Organization (WCO) conducted a leadership and management development workshop in Alexandria, Egypt, for senior officials of the Egyptian Customs Authority. The workshop aimed to enhance their leadership skills and ability to drive reform. Topics covered included leadership, integrity, gender equality, negotiation, personnel management, communication, and change management. The workshop fostered individual and organizational development and provided strong support for the modernization process of Egyptian Customs. It focused on building the capabilities needed to effectively manage and lead the organization through ongoing changes.

01/05/2026 Customs Knowledge
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Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
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WCO Expertise France Boost Gender Equality in African Tax Agencies

WCO Expertise France Boost Gender Equality in African Tax Agencies

The World Customs Organization (WCO) and Expertise France jointly organized a gender equality workshop in Côte d'Ivoire. The workshop aimed to raise awareness of gender equality among customs and tax officials in West and Central Africa. Practical tools, such as the Gender Equality Organizational Assessment Tool (GEOAT), were introduced. The event also facilitated the exchange of experiences between countries, laying the foundation for a more equitable and inclusive customs and tax environment. The initiative underscores the importance of international collaboration in promoting gender equality within customs and taxation sectors.

01/05/2026 Customs Knowledge
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IATA Addresses Inflight Control Risks to Boost Safety

IATA Addresses Inflight Control Risks to Boost Safety

Loss of Control In-flight (LOC-I) is a significant threat to aviation safety. The IATA annual safety report provides an in-depth analysis of LOC-I accidents, offering Threat and Error Management (TEM) tools and proposing accident prevention recommendations. By focusing on aircraft design, organizational management, and environmental factors, IATA is committed to collaborating with the industry to reduce LOC-I risks and improve global aviation safety levels. The report highlights the importance of proactive measures and continuous improvement in safety protocols to mitigate this critical safety concern.

12/30/2025 Logistics Industry Insights
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Chinas Fresh Food Supply Chain Faces Overhaul Amid Challenges

Chinas Fresh Food Supply Chain Faces Overhaul Amid Challenges

China's fresh food supply chain faces challenges from traditional models, leading to the rise of fresh food e-commerce. This analysis examines the advantages and disadvantages of e-commerce models and forecasts opportunities for development in traceability, branding, and integrated cold chain logistics. The future lies in optimizing the supply chain to ensure quality, freshness, and efficiency, ultimately reshaping the landscape of the fresh food industry in China.

09/28/2025 Logistics Industry Insights
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